RETURNS AND EXCHANGES
RETURNS AND EXCHANGES
Please contact email@example.com for return address.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags.
*Please note that it may take 3-5 business days to process your exchange from the date we receive your return.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 3-7 days for your refund to process.
Late or missing refunds:
If you haven’t received a refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet after 7 business days, please contact us at firstname.lastname@example.org so that we can look into it further.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We currently have limited inventory and will do our best to ensure you're satisfied. Please be sure to email us at email@example.com to ensure we have inventory available for an exchange.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please contact firstname.lastname@example.org for return address or if you have an international exchange.